Terms & Conditions


We reserve the right to make changes or corrections, alter, suspend or discontinue any of the Products or services available through our website, including  your access to it. Unless explicitly stated to the contrary, any new features, Products or services shall be subject to these terms and conditions.


Please note that although we try to ensure that the content of our website is accurate, our website may contain typographical errors or other inaccuracies.


The following applies to any information you provide to us, for example during any ordering process.


You authorise us to use, store or otherwise process any personal information which relates to and identifies you, including but not limited to your name and address, to the extent reasonably necessary to provide the Products and services which are available through our website by us.


If you obtain or choose to buy Products through our website then we may collect information about your buying behaviour and if you send us personal correspondence such as emails or letters then we may collect this information into a file specific to you (together, the various purposes set out in this paragraph and in our privacy policy shall be known as 'the Purposes'). All such information collected by us shall be referred to in these terms and conditions as personal Information.


You must ensure that all information, including Personal Information you provide is accurate and complete and that all ordering or registration details (where applicable) contain your correct name, address and other requested details. For more information about how we deal with your Personal Information, please read our Privacy Policy.


By accepting these terms and conditions, you agree to the processing and disclosure of the Personal Information for the Purposes. If you would like to review or modify any part of your Personal Information then you should e-mail us at sales@woodpelletsonline.co.uk


You warrant and undertake that you will not use our website for any purpose that is illegal or prohibited by these terms and conditions or otherwise by law. If you breach these terms and conditions then your permission to use this website terminates immediately without the necessity of any notice being given to you. We retain the right to deny access to any person who fails to comply with these terms and conditions.


Security


You are solely responsible in all respects for all use of and for protecting the confidentiality of any username, e-mail verification and password that may be given to you or selected by you for use on our website. You may not share these with or transfer them to any third parties. You must notify us immediately of any unauthorised use of them or any other breach of security regarding our website that comes to your attention.


Information and material on our website


Our website is controlled and operated by us from our offices in England. All content which is offered by third parties that are not affiliated with or otherwise connected with us, is published in good faith but we do not (to the extent permitted by applicable law) accept responsibility for the accuracy or otherwise of such content (whether published on or offline) and the use of such content, except for content which relates directly to Products you purchase. You assume total responsibility and risk for your use of our website and use of all information contained within it.


We have used our best endeavours to ensure that our website complies with UK laws. However, we make no representations that the materials on our website are appropriate or available for use in locations outside the UK. Those who visit our website from other locations do so on their own initiative and are responsible for compliance with all applicable laws. If use of our website and/or viewing of it, or use of any material or content on our website or services, or products offered through our website are contrary to or infringe any applicable law in your jurisdiction(s), you are not authorised to view or use our website and you must exit immediately.


Copyright and monitoring


The contents of our website are protected by international copyright trade mark laws and other intellectual property rights. The owner of these rights is EcoEnergy Wood Pellets , its affiliates or other third party licensor. All product and company names and logos mentioned in our website are the trademarks, service marks or trading names of their respective owners, including us. You may download material from our website for the sole purpose of placing an order with us or using our website to purchase the Products. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, Social Media postings using our brand or name in a negative manor from any registered customers will leave legal options open, material or information on or downloaded from our website or Social Media Sites without our prior written consent.


Linked sites and the Trade Contacts Directory


We make no representations whatsoever about any of the products or services offered by the TCD and/ or other websites which you may access through our website or which may link to our website. When you access any of the TCD or other websites you understand that it is independent from us, and that we have no control over the content or availability of them or their websites. In addition, a link to any other website does not mean that we endorse or accept any responsibility for the content, or the use of, such a website and we shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through the TCD or any other website or resource. Any concerns regarding a TCD or their websites should be directed to them.


Availability of our website


We will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other Internet connected device.


Liability


We promise that for any Product you purchase from our website:


Subject to this, however, Products are not sold as being fit for any particular application or for use under specific conditions, unless expressly agreed in writing. We may if demands are high request you take delivery in stages at no extra cost to you.


We exclude all other express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to any products (including without limitation the Products), our website or any information or service provided through our website. Again we reiterate we will do our best to ensure that all materials and information published on our website are accurate, but please note that all content, materials and information on our website are provided on an as is basis and you assume total responsibility and risk for your use of our website and use of all information contained within it.





It is the user/buyers responsibility to ensure the product purchase is used for its correct use

General

We may alter these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by that version. You must check the terms and conditions on the website regularly.


These terms and conditions together with the privacy policy, any order form and payment method instructions, if any, are the whole agreement between you and us. You acknowledge that you have not entered into this agreement in reliance upon any statement, warranty or representation made by us or any other person and you irrevocably and unconditionally waive any rights to claim damages and/or to rescind these terms and conditions by reason of any misrepresentation (other than a fraudulent misrepresentation) that is not contained in the terms and conditions, privacy policy, order form and payment method instructions.


If any provision or term of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from the other terms and conditions and shall be deemed to be deleted from them.


These terms and conditions and your use of our website are governed by English law and you submit to the non-exclusive jurisdiction of the English court. Except in respect of a payment obligation, neither you nor us will be held liable for any failure to perform any obligation to the other due to causes beyond your or our respective reasonable control.


Failure or delay by either party enforcing an obligation or exercising a right under these terms and conditions does not constitute a waiver of that obligation or right.


These terms and conditions do not confer any rights on any person or party (other than you and/or us) pursuant to the Contracts (Rights of Third Parties) Act 1999.


Notices


All notices shall be given:


To us via email at sales@woodpelletsonline.co.uk or by post at 

EcoEnergy Wood Pellets Ltd, 20-22 Wenlock Road, London, United Kingdom, N1 7GU


Notice will be deemed received when an e-mail is received in full (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or 3 days after the date of posting.


Version 2 01.01.2014



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